HIPAA Compliance Commitment

At BoltStrike, LLC, and particularly for our healthcare-focused products like VoiceMD, we consider the security and privacy of Protected Health Information (PHI) to be a foundational principle of our technology. We are committed to upholding the highest standards of compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Our Role as a Business Associate

We understand that when healthcare providers (Covered Entities) use services like VoiceMD to handle PHI, we take on the role of a Business Associate as defined by HIPAA. We take this responsibility seriously and are dedicated to ensuring our products and infrastructure are designed to safeguard patient data.

To formalize this commitment, BoltStrike, LLC will sign a Business Associate Agreement (BAA) with any Covered Entity that requires one to use our services. This agreement contractually binds us to the standards and requirements of HIPAA for protecting PHI.

Safeguards and Security Measures

We have implemented a comprehensive security program with administrative, physical, and technical safeguards to protect PHI. These include:

• Data Encryption: All PHI is encrypted both in transit over networks and at rest in our secure cloud storage.
• Access Controls: We enforce strict access controls to ensure that only authorized personnel can access systems containing PHI, and we adhere to the principle of minimum necessary access.
• Secure Infrastructure: Our services are built on industry-leading, HIPAA-eligible cloud platforms like Amazon Web Services (AWS), which provide robust physical and network security.
• Audit Trails: We maintain detailed audit logs of access and activity on systems that handle PHI to ensure accountability and facilitate security investigations.
• Employee Training: All employees who may come into contact with PHI are required to complete HIPAA and security awareness training.

Business Associate Agreement (BAA)

A BAA is a critical component of our relationship with healthcare providers. This agreement outlines our mutual responsibilities in protecting PHI and ensures that we are both operating in full compliance with HIPAA regulations.

If you are a Covered Entity and would like to use VoiceMD or another one of our healthcare services, please contact us to initiate the process of putting a BAA in place.

Contact Us

For questions about our HIPAA compliance program or to request a Business Associate Agreement, please contact our security and compliance team at support@voicemdpro.com.